Billing and Enrollment Specialist

Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being.

As a Billing & Enrollment Specialist you will: address and resolve non-routine customer and partner concerns directly, with regulators and with employers, reporting your findings to the appropriate business and functional areas to drive process and product enhancements.

* Respond to barriers to perfect service in a consistent fashion, adhering to all regulatory requirements and internal processing timelines and guidelines * Collect, analyze and interpret trend information to address and resolve non-routine business-related concerns * Build Humana’s brand image with employers, members, brokers, consultants, physicians, hospitals, regulators and legislators by providing effective and efficient service

**Role Essentials** * High school diploma or equivalent * Knowledge of Medicare and guidelines * Data entry skills and an analytical mindset * Capacity to maintain confidentiality * Ability to multi-task, detail oriented, with strong written & verbal communication * Proficiency with Microsoft Word and Excel * Strong proof reading and editing skills **Role Desirables** * Associate’s or Bachelor’s Degree in Business, Finance or a related field * Strong MS Access experience * Previous Enrollment experience * Previous audit experience * Bilingual Spanish & English