Resident Concierge

Bozzuto is an experiential residential real estate company that creates extraordinary experiences of home and community. The company's areas of expertise lie in homebuilding and multifamily development, as well as construction and management both for itself and its clients.

Bozzuto Management Company is seeking a courteous Resident Concierge to assist in creating amazing experiences of home and community for our residents. From offering suggestions on unique cuisine selections nearby to setting spa appointments, you will enthusiastically manage all resident inquiries in a timely and respectful manner. By building meaningful connections and a sense of community as a Resident Concierge, you will contribute to achieving resident satisfaction and retention goals—leading to career advancement.

* Deliver superior customer service; acknowledge residents by name and greet all guests. * Direct service requests to maintenance and escalate issues as needed to management. * Regularly attend Chamber meetings to learn about community attractions and amenities. * Create and maintain monthly community calendar. * Manage front desk by-log, audit, and package delivery. * Provide assistance, recommendations, or resolution (and follow-up) for resident needs. * Assist with administrative duties as assigned.

* 2+ years of experience in the hospitality or property management industry. * Knowledge of concierge, guest service, or front desk role preferred. * Proficient in Microsoft Office and social media.