Client Advisor

Hometeam

(New York, New York)
Full Time
Job Posting Details
About Hometeam
Headquartered in New York and with offices in three states, Hometeam transforms the in-home care and aging experience by providing elderly clients with personalized care planning, expert caregiver matching, custom mobile technology, and proactive care management to improve older adults’ health and well-being while giving their families peace of mind.
Summary
We are looking for driven individuals to join our dynamic team of Care Advisors! As a Client Advisor on the team, you’ll help solve a real problem that we will all face someday. We’re growing quickly, so we need sales professionals who are innovative, ambitious, and most of all, driven to help people. As an Client Advisor, you’ll be the first point of contact for families who come to us needing help caring for a loved one. You will work a pipeline of inbound leads, and be an agent of change in the lives of others. Your role is to identify and qualify families who are fits for Hometeam’s platform, and to make sure you’re providing valuable information to those who aren’t. The Client Advisor role is equal parts expert, counselor, and guide -- while always being a salesperson. If you are committed to being a high achiever and want to do well while doing good, the Client Advisor role is ideal.
Responsibilities
* Prospect and qualify potential clients to meet monthly sales goals from a consistent flow of inbound leads (no cold calling) * Become an expert on in-home care and act as a trusted advisor to families who need help caring for a loved one * Meet and exceed weekly, monthly, and quarterly goals for KPIs and revenue * Manage a pipeline of active prospects using Salesforce from New to Current Customer * Develop long-term, lasting relationships with all stakeholders and communicate across the team to ensure the highest quality of care for our care recipients
Ideal Candidate
* 0-1 years sales experience (previous healthcare experience not required) * Bachelor’s degree * Strong presentation & communication skills * Demonstrated emotional intelligence * An ability to take direction and implement it quickly * Comfort with being uncomfortable * A natural curiosity, desire to learn, and hunger to achieve * A genuine desire to serve others and passion to help those in need

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