Director of Product Management

HomeAway, an Expedia brand, is the world's leader in vacation rentals with sites representing more than 1 million online bookable vacation rental listings. Through HomeAway, owners and property managers offer an extensive selection of vacation homes that provide travelers with memorable experiences and benefits, including more room to relax and added privacy, for less than the cost of traditional hotel accommodations.

HomeAway is growing and has an opportunity for a strong product leader to make their mark in the online travel industry. This is an exciting role that will shape the future user experience for vacation rental owners and managers throughout the HomeAway marketplace. We are searching for a Director of Product Management to join our product team in beautiful downtown Austin, TX. We’re looking for a leader that will champion vacation rental owners and managers with high engagement products that help drive their business in our online marketplace. From customer onboarding to effective online marketing of their listings to managing traveler demand and booking conversion – your role is to build products that help our customers thrive. As part of the Product team, you will own the product vision and roadmap for HomeAway’s Supplier Experience group. You will manage a team to drive the overall product lifecycle for several product lines: setting the strategic vision and product roadmap based on extensive market research and testing, defining requirements, and collaborating with development to design, implement, test, refine and deploy new features.

* Partnering and collaborating with global stakeholder leadership teams to establish strategy, goals and directives for a group of product teams that share the same customer and high level mission. * Monitoring and investigating customer feedback, net promoter scores, and customer service metrics to make sure customer needs and concerns are being addressed. * Leading product/policy decisions and issue resolutions that a) require cross-team participation, b) are escalated by product teams, and/or c) impact strategic direction and may require executive support or participation. * Performing tactical planning and driving agenda that coordinates a group of stakeholders and product team leaders on a quarterly basis for several product line teams. * Serving as high visibility interface for product teams with customers and partners at gatherings and events including “HomeAway Owner Summits” and “RezFest” conferences. * Building, managing and growing a team of high caliber product managers. * Setting the bar high and driving products to excellence.

* 10+ years of product management experience * High level of initiative and desire to create a world-class user experience for our vacation rental owners and managers * Proven track record of managing multiple product lines and delivering releases on schedule * Demonstrated experience leveraging product management best practices, standards and policies * Ability to lead cross-functional initiatives and drive collaborative decisions * Superior knowledge of building excellent products and solutions * Demonstrated track record of building and managing high caliber product teams * Experience with online travel and/or consumer marketplaces preferred * BS or BA in related field, MBA preferred