Accounts Receivable Operations Supervisor

HomeAdvisor is the nation's largest digital home services marketplace matching homeowners and pre-screened service professionals. We are one of the biggest internet success stories in Colorado, growing from our startup days to nearly half of a billion dollars in annual revenue - yet we're nimble enough to stay ahead in the fast-changing internet ecosystem. All of this makes HomeAdvisor a great place to work.

Due to accelerated growth, we are looking for an Accounts Receivable Operations Supervisor to join our organization. With a variety of projects on the horizon, and no sign of our business slowing down, this Supervisor will play a vital role in ensuring our continued success. In this role, you’d oversee a team of 3 Accounts Receivable Specialists, while serving as the business’s main point of contact for AR-related questions.

* Process transactions in proprietary system - payments, refunds, credits, chargebacks, and voids * Reconcile accounts * Prepare manual invoices * Respond to large volume group email boxes * Record deposits for multiple companies * Support and train direct reports in daily activities * Handle escalated inquiries and follows through with resolution or involves the next level of management * Upload weekly ACH batch to Bank of America CashPro * Interface with 3rd party collections agencies * Communicates with other departments and operations regarding contracts and projects * Calculate accruals for Quarterly Rebates and apply in proprietary system * Coordinates with Business Development the calculation of Revenue Shares * Create journal entries with adequate support and load into general ledger * Support internal and external clients with a positive “can do” attitude * Communicate with co-workers when issues arise to work towards a positive resolution in a timely manner

* 5+ years working in an Accounts Receivable role, with at least a year of supervisory/management experience * Intermediate knowledge of Excel, including experience using vLookups and pivot tables; bonus points for match index and VBA knowledge * Familiarity with high-volume transactions in an email-heavy environment * Understanding of GAAP accounting and revenue recognition concepts, as well as an understanding of internal controls relative to revenue recognition is a strong plus * Comfortable learning new technology and accounting systems; experience with NetSuite is a plus * Very detail-oriented with a strong focus on accuracy * Very customer-oriented with strong communication skills for dealing with both internal and external customers **Education** High School or better. **Experience** * 5 years: Accounts Receivable operations * 1 year: Supervisory/management experience * Intermediate Excel knowledge, with experience using vLookups and pivot tables * High-volume transactions in an email-heavy environment