Studio Manager

70%-80% of this role expected to be hands-on billable work

Production supervision of studio, including offline and online production

Print production and consultation (file prep, proofs, press checks)

Email/landing page production including trafficking/oversight of a heavy volume of work through QC, file prep and asset/code delivery

Perform Production Artist work as necessary

Review incoming work orders for the Studio, maintain Studio Log information, and work with Account teams to prioritize work as needed to ensure on-time delivery

Oversee quality control for all output from the Studio team

Manage and archive all creative source files, videos, artwork, presentations, etc.) for clients and HNW work in compliance with standard practices and client agreements

Run weekly creative resource meetings and partner with Account team members to resolve resourcing issues

Determine studio staffing needs and partner with the Group Creative Director to recruit/hire staff and freelance talent on a just-in-time basis

Manage external agency partners/vendors (e.g. printers, stock houses, retouchers) to meet specific project requirements and budgets (specs, pricing, invoicing, set-up in system)

Oversee and mentor studio staff and work with HR to identify learning and training opportunities

Closely manage and track freelancers and associated costs

Maintain and be familiar with all client Brand guidelines and assets

Participate in client meetings/calls as needed to facilitate and represent the agency in creative and production discussions

Partner with IT group regarding server, file, and digital asset management With the help of your team, provide design support for HNW departments, including operations, IT and HR

Recommend process improvements to optimize productivity, workflow or quality of work

Actively participate in that mushy culture-building stuff that makes all the time we spend at work more enjoyable

7-10 years design and production experience in advertising/marketing industry, both print and digital

3-5 years creative resource management or studio management experience including both digital and print

Extremely strong proficiency in Adobe Creative Suite design software, e.g. InDesign, Photoshop, Illustrator, Acrobat, etc.

Solid understanding of HTML, HTML 5 and CSS (Flash or After Effects a plus) is required

Working knowledge of MS Office suite

Expert knowledge of print and digital production processes

Ability to prioritize and organize workload across multiple groups

Highly detail-oriented

Assertive and diplomatic conflict-resolution and problem-solving skills

Clear and concise verbal and written communication skills

Bachelor's degree required, probably in Graphic Design but we're even open to Philosophy majors if you have the chops