Studio Manager

- 70%-80% of this role expected to be hands-on billable work - Production supervision of studio, including offline and online production - Print production and consultation (file prep, proofs, press checks) - Email/landing page production including trafficking/oversight of a heavy volume of work through QC, file prep and asset/code delivery - Perform Production Artist work as necessary - Review incoming work orders for the Studio, maintain Studio Log information, and work with Account teams to prioritize work as needed to ensure on-time delivery - Oversee quality control for all output from the Studio team - Manage and archive all creative source files, videos, artwork, presentations, etc.) for clients and HNW work in compliance with standard practices and client agreements - Run weekly creative resource meetings and partner with Account team members to resolve resourcing issues - Determine studio staffing needs and partner with the Group Creative Director to recruit/hire staff and freelance talent on a just-in-time basis - Manage external agency partners/vendors (e.g. printers, stock houses, retouchers) to meet specific project requirements and budgets (specs, pricing, invoicing, set-up in system) - Oversee and mentor studio staff and work with HR to identify learning and training opportunities - Closely manage and track freelancers and associated costs - Maintain and be familiar with all client Brand guidelines and assets - Participate in client meetings/calls as needed to facilitate and represent the agency in creative and production discussions - Partner with IT group regarding server, file, and digital asset management With the help of your team, provide design support for HNW departments, including operations, IT and HR - Recommend process improvements to optimize productivity, workflow or quality of work - Actively participate in that mushy culture-building stuff that makes all the time we spend at work more enjoyable

- 7-10 years design and production experience in advertising/marketing industry, both print and digital - 3-5 years creative resource management or studio management experience including both digital and print - Extremely strong proficiency in Adobe Creative Suite design software, e.g. InDesign, Photoshop, Illustrator, Acrobat, etc. - Solid understanding of HTML, HTML 5 and CSS (Flash or After Effects a plus) is required - Working knowledge of MS Office suite - Expert knowledge of print and digital production processes - Ability to prioritize and organize workload across multiple groups - Highly detail-oriented - Assertive and diplomatic conflict-resolution and problem-solving skills - Clear and concise verbal and written communication skills - Bachelor's degree required, probably in Graphic Design but we're even open to Philosophy majors if you have the chops