Operations Administrative Assistant

H&R Block

(Mobile, Alabama)
Full Time
Job Posting Details
About H&R Block
H&R Block is the world’s largest tax services provider, having prepared more than 650 million tax returns since 1955. There are approximately 12,000 company-owned and franchise retail locations in all 50 states, Puerto Rico and other U.S. territories, and on U.S. military bases around the world. An H&R Block branded retail office is located within five miles of most Americans.
Summary
Responsible for providing administrative support within a District or Districts in the areas of operational support, ordering supplies, hiring support and general administrative duties as related to the district(s) offices operations.
Responsibilities
* Provides seasonal hiring support in the HRB Gateway hiring system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices. 50% * Receives communication (written, telephone and electronic) from offices who have a concern or a need around supplies, facilities or support. Documents nature of problem, researches solutions, and resolves issues or escalates to DOC or DGM as needed. 50% * Reviews office supply inventory and places orders to meet the needs of the office/district. . * Review and verify invoices and prepares payment for the DOC’s approval. * Assists with local marketing initiatives. * Attends training related to the effective and efficient performance of job duties. * Other duties as assigned by the District Operations Coordinator or in partnership with other managerial staff.
Ideal Candidate
**Minimum Requirements:** **Education:** Completion of a high school diploma or equivalent. Additional course work in math is preferred. **Skills & Experience:** * Minimum of one year of clerical or administrative experience. * Must have good reading and math skills in order to understand information and effectively explain information to others. * Must have good verbal and written communication skills and effectively communicate in person. * Computer skills * Understanding and previous use of a Windows-based computer system and applications such as Microsoft Word, Excel, and Outlook. * Experience with Windows operating system. * A basic level knowledge of Microsoft Office Suite. * Ability to read, write, and clearly communicate in English and/or other languages as required by the needs of the district. * Additional state and local requirements may apply. **Preferred Qualifications:** * Two to four years of experience as an H&R Block associate. * Experience in a multi-unit environment.

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