Area Manager

H&R Block is the world’s largest tax services provider, having prepared more than 650 million tax returns since 1955. There are approximately 12,000 company-owned and franchise retail locations in all 50 states, Puerto Rico and other U.S. territories, and on U.S. military bases around the world. An H&R Block branded retail office is located within five miles of most Americans.

H&R Block Retail Store Managers are responsible for delivering top-line and bottom-line business results. That effort builds on a proud tradition:

* Effectively lead and manage a large team of associates across multiple locations * Ensure strong client experiences for both new and returning clients * Grow new clients through effective local marketing plan execution * Embrace continual learning and participate in customized training and ongoing leadership development opportunities

* High school diploma or GED required * Bachelor’s degree in Business or other related field OR an equivalent combination of education and experience preferred * Minimum of three years of related experience working in a retail environment; prefer minimum two years retail management experience OR equivalent combination of education and experience * Assertive, proactive management approach * Results-driven with strong business acumen skill set * Customer service experience * Excellent verbal and written communication skills * Good decision-making skills and the ability to function well in a fast-paced environment * Able to exercise independent judgment with minimal supervision * Strong organizational skills sufficient to plan and manage day-to-day office operations in multiple locations * Demonstrated aptitude for business plan execution and desire to grow the business * Interpersonal and client-orientation skills focused on actively seeking to understand and meet client needs * Must possess or demonstrate supervisory skills sufficient to guide associates, as well as demonstrate core leadership behaviors to grow and develop associates * Understanding and previous use of a Windows-based computer system * Demonstrated effective facilitation/training skills * Bilingual - Spanish speaking preferred