Complex Billing Supervisor

Duties & Responsibilities:

• Ensure that new bad data reports are created as needed, tested, added to the checklist, implemented and QA’d prior to the beginning of Rating and Bill Run.
• Work with other teams to make sure all details are recorded and understood for correct implementation and to avoid massive clean-up;
• Participate in the Bill Run QA – organize workloads, scheduling OT and coverage, scrub checklists;
• Review report criteria and enhancements requirements Improve and streamline internal processes
• Act as information resource for team members, directing them to contacts and procedure documents as necessary
• Creating and updating processes and corresponding documents
• Work with Manager to report and resolve issues
• Assist in special projects as they arise Maintaining and redefining team goals and measurements
• Building and Maintaining interdepartmental relationships; acting as the contact point for all other groups
• Writing quarterly performance reviews as they pertain to both individual and team goals

Required Qualifications:

• Good initiative and dependability
• Strong analytical ability –suggests process improvements, identify issues & suggest solutions.
• Organizational skills
• Personable and Professional
• Comfortable with professional confrontation and driving process through to completion
• Great attention to detail
• Ability to focus for long periods of time
• Work well independently
• Proficient in Microsoft Excel & Access
• Bachelor's Degree

Preferred Qualifications:

• 1-2 years of experience managing people
• Proficient in PowerPivot
• Comfortable with public speaking