Complex Billing Supervisor

Duties & Responsibilities: - Ensure that new bad data reports are created as needed, tested, added to the checklist, implemented and QA’d prior to the beginning of Rating and Bill Run. - Work with other teams to make sure all details are recorded and understood for correct implementation and to avoid massive clean-up; - Participate in the Bill Run QA – organize workloads, scheduling OT and coverage, scrub checklists; - Review report criteria and enhancements requirements Improve and streamline internal processes - Act as information resource for team members, directing them to contacts and procedure documents as necessary - Creating and updating processes and corresponding documents - Work with Manager to report and resolve issues - Assist in special projects as they arise Maintaining and redefining team goals and measurements - Building and Maintaining interdepartmental relationships; acting as the contact point for all other groups - Writing quarterly performance reviews as they pertain to both individual and team goals

Required Qualifications: - Good initiative and dependability - Strong analytical ability –suggests process improvements, identify issues & suggest solutions. - Organizational skills - Personable and Professional - Comfortable with professional confrontation and driving process through to completion - Great attention to detail - Ability to focus for long periods of time - Work well independently - Proficient in Microsoft Excel & Access - Bachelor's Degree Preferred Qualifications: - 1-2 years of experience managing people - Proficient in PowerPivot - Comfortable with public speaking