Inside Sales Engineer

GitHub is the best place to build software together. Over 12 million people use GitHub to share code and build amazing things with friends, co-workers, classmates, and complete strangers. With the collaborative features of GitHub.com, our desktop and mobile apps, and GitHub Enterprise, it has never been easier for individuals and teams to write better code, faster.

* Identifying customer business requirements and matching them to product features * Answering GitHub product questions and helping customers and prospects to take full advantage of the GitHub product * Answering GitHub technical questions and helping customers integrate GitHub with their existing development tools and workflows * Educating prospects on product implementation and usage * Learning about customers' successes and challenges, sharing customer feedback within GitHub, and advocating for customer interests * Maintaining awareness of internal GitHub initiatives and the Source Control Management (SCM) industry * Contributing to internal documentation as a resource for other teams, customers, and partners

**Qualifications:** * 1-3 years of experience in sales engineering, technical consulting, technical support, or software development; customer-facing experience a plus * Team-oriented and possess strong collaboration skills * Passionate commitment to quality and success * Excellent verbal and written communication skills * Ability to quickly solve technical and business-related challenges * Able to relate technical concepts to customers of all technical backgrounds * Knowledge of Source Control Management (SCM) tools and workflows * Comfortable working in a fast-paced and dynamic environment * Must be legally authorized to work in the United States **Preferred Qualifications:** * Experience working in or with medium to large software development teams * Ability to work across different time zones * Knowledge of Git and GitHub workflows * Knowledge of the Software Development Lifecycle (SDLC) * Knowledge of continuous integration, continuous delivery