Solutions Engineer

We are a GIS and location technology company dedicated to the success and happiness of our clients and our people. As an employee-owned small business, our passion has led us through over 25 years of consulting and solving problems for our clients.

The Solutions Engineer provides support for the implementation of enterprise GIS. The role is responsible for assessments and recommendations, data analysis, data modeling, web service creation, application testing and troubleshooting, system administration and configuration, application deployment, documentation, end user support and training.

• Lead needs assessments/requirements meetings and document solutions for GIS enterprise use
• Perform enterprise software installation and performance tuning services
• Installation and configuration of ArcGIS Server versions on multiple hardware servers
• Create mapping, imagery and data services
• Create products and models using Model Builder, Python scripting and/or process automation
• Provide/write GIS system technical recommendations, standard operating procedures, administrative and help documents for clients and technical teams
• Assess customer's existing GIS environments and recommend areas for improvements in application technology, system performance, and software migration plans
• Communicate with architects and developers to successfully deploy custom solutions
• Write and execute test plans
• Troubleshoot solution errors and support end users
• Present system design information to technical and non-technical audiences
• Train users on the use and adoption of GIS technologies

Competencies and Skills:

• Advanced knowledge of Esri software, with special emphasis on ArcGIS server
• Ability to work on multiple projects simultaneously
• Exceptional customer service orientation
• Excellent problem-solving and organizational skills
• Excellent interpersonal, writing, and presentation skills
• Ability to analyze business processes and systems and migrate to/integrate with geospatial systems
• Demonstrated ability to work productively with a wide range of people
• Self-motivated and pro-active
• Strong team skills and the ability to work independently

Experience:

• Minimum of a Bachelors Degree in Geography/GIS, Science, Engineering or related field*
• Two or more years of enterprise-level GIS technology experience**
• Demonstrated experience integrating multiple enterprise technologies in an enterprise environment
• Scripting or programming experience (e.g. Python, SQL, or HTML)
• Experience in consulting, solution design, software configuration, and operational support

Ideal (in addition to required experience)

Installation and configuration of RDBMS (SQL Server, Oracle, etc.) and ArcGIS Server

Work Environment:

• Location: Headquarters in Birmingham, AL or work at home considered
• Travel up to 30% of the time.