Scrum Master

Genscape is the leading global provider of real-time data and intelligence for commodity and energy markets, driven to improve market transparency and efficiency. With thousands of patented monitors strategically deployed worldwide, Genscape is unique in its ability to collect and report proprietary market fundamentals in real-time or near real-time.

This team member will work with the SCRUM teams in planning, grooming, stand-ups, retrospectives, etc… all of the usual key Agile/SCRUM meetings. This individual does not need to be senior however they must be very well seasoned at SCRUM Master methods/operations/techniques and will need to be a high energy, strong collaborator and communicator as they will work closely with the Product Developers, Product Owners and Data Owners to ensure that the team activities are in line with the larger goals of Genscape’s growth strategy. This individual will also work with the IT support team to continually improve and optimize our software development workflow and tools optimization activities to ideally suit our app-dev software team. As one would expect with any seasoned SCRUM Master, the individual is intended to ‘protect’ the interests/agreements of the development team while serving and supporting the overall project. This means sufficient seniority/maturity to push back on product owners where appropriate to protect the efficiency and delivery excellence of the overall SCRUM team for each sprint. The role must also collaborate with product owners in an effective and strategic way hence the human aspect of people management and collaboration across many geographies is essential. The role serves as the nucleus of the delivery ecosystem.

**What you will do and learn:** This role will facilitate internal/external communication, removing impediments, and serving as the intermediary between product owners, developers, architects, user experience and QA---both local and spread across multiple geographies. Driving transformation and leading change requires analytical thinkers who bring insight, knowledge, technical acumen and passion for innovation. * Create an environment conducive to team self-organization * Help remove/mitigate/resolve impediments * Capture empirical data to adjust and optimize delivery cycles and sprint planning * Shield the feature team from external interference and distractions * Keep Scrum artifacts visible and maintain the pace/diligence with team members to keep a pulse on the sprint progress leveraging the tools we’ve embraced to support the delivery process. * Promote transparency across multiple feature teams, with Product Owner, and Technology Management * Promote improved engineering practices and/or connect mentors with the team to improve value delivery * Help the team build quality in to the software & deliveries * Conduct research to identify solutions and evaluate processes * Contribute to continuous improvement of the SCRUM team, e.g. by participating & leading in retrospectives and sharing observations and ideas for improvement. * Experience working and teaching/coaching teams to follow Scrum Framework * Relevant experience as a Scrum Master working across geographically disparate teams * Ability to inspect and adapt the way the team works to continuously improve * Excellent critical thinking skills, ability to find and solve root causes of problems amid "noise" * Experience working with other Agile frameworks such as Kanban---or an interest with detailed knowledge on the operational and theoretical differences/benefits/challenges. * 4+ years of relevant experience in technology applications—could be as a dedicated project manager/SCRUM master or a hybrid between dev and SCRUM delivery. * Experience with business rule intensive systems and high volume manual workflows a plus * Excellent written and verbal communication skills when working with both internal business and technical people and with external customers, ability to solidify vague requests, explain issues, and guide to solutions. * SCRUM Certified **Over your first few months in this position, you will know you’re successful if:** * You demonstrate a strong initiative to provide value in a highly collaborative team environment. We enjoy those who love technology and foster a culture where open discussions on latest/greatest development can be used in various innovative ways to solve real business problems. * You demonstrate knowledge and carefulness essential to develop and manage business-critical 24-hour operational systems. We live for uptime as our clients are financial traders and expect/demand the most mission critical systems that support real-time Wall Street traders. * Start with the basics of day-to-day operations before tackling organic development: In your first 30 Days you would know and understand the majority of the various message distribution / data movement / replication capabilities we use today and strategic analysis of future platform capabilities. * In your first 60 Days you would know and understand the majority of the diagnostic and critical characteristics of the system and be able to complete most if not all bug fixes/enhancements.

**This role might be for you if:** * You have an undergrad, Master’s or Ph.D. in computer-science and/or related field or equivalent experience. Some of our top engineers are from top 5 Comp-sci programs while others have deep experience in software dev after changing careers from various flavors of engineering, math, Physics, etc… and most of those with MSc or PhD in sciences/engineering. * You have demonstrated deep experience and knowledge designing and developing sophisticated applications and/or leading those efforts in a very hands-on and passionate way. * Whether a pure technologist or an operations/support function, you love data, mid-tier and cloud technologies: You may have always been focused on project delivery or a purist with technology architecture/design but at your core, you’re proud to be geek. * You have demonstrated deep experience and knowledge in SCRUM delivery. You enjoy agility and serving to keep a handful of SCRUM teams well served to enable delivery for each of their projects. You enjoy metrics, their intrinsic meaning and you embrace continual improvement from those metrics as they give you empirical evidence that allows you to diagnose areas for improvement. * You enjoying continual improvement and optimization of the software development factory. While the operations are smooth, you aren’t satisfied until you see additional improvements until the SCRUM teams, across all teams, are coordinated through the SCRUM-of-SCRUMS and you achieve Swiss-watch level efficiency. Your leadership supports your passion and empowers you to make such improvements while effectively building relationships with your teams. * You are seasoned with a variety of Agile, project and software operations tooling. These tools support your drive to be the SCRUM Master that enables and supports the team to sling as much quality code as possible. The injection of tools into the day-to-day process of the software dev teams is, of course, present but as ‘stealth’ as possible to minimize the friction of their delivery cycles. Yet, sufficient data-oriented objective metrics are captured to give you (and the team) the information to diagnose and hence improve. **These soft skills are a MUST:** * An ability to succeed in a dynamic/distributed team environment and be open to overtime when necessary * Strong verbal and written communication skills, team player with excellent interpersonal skills. We embrace SCRUM while distributing workloads across teams in a distributed development fashion. This results in a great opportunity to work with teams across the country/globe where some portion of the team is physically co-located while others attend stand-ups remotely via various collaboration technologies. * An ability to manage multiple priorities effectively with minimal supervision – we don’t like to micromanage! * Self-driven: As mentioned, we don’t enjoy a culture of micro-management. We do believe in SCRUM and bi-weekly sprints and that the energy to deliver comes from accountability and self-motivation. We don’t believe in punching a clock and at the same time we do believe in delivery, commitment to team, commitment to individual and a career plan that rewards excellence and high standards/work ethic. We leave it up to you and offer very attractive incentives to reward such excellence and delivery throughput. **It would be a huge bonus if you had the following experience:** As a SCRUM Master (possibly dev or ops turned SM) you would have experience with a variety of technologies, either directly or indirectly from project delivery: * Multiple OS & scripting knowledge. * Master Data Management / Data Lifecycle Management * Enterprise software development experience and globally distributed team experience * Experience with ETL, Messaging/Pub-Sub system & tools and Java/C#. * Understanding of MPP/Big Data concepts and/or experience. * Demonstrated interest in and enthusiasm for learning new data management technologies * Exposure to Cloud based PaaS and IaaS services including SQL Azure, AWS RDS, or SQL Server on cloud based VMs. We dual-home our cloud solutions so enjoy both Azure and AWS as well as some niche providers.