Bodily Injury Claims Team Leader

GAINSCO Inc., is a property and casualty insurance holding company. Through our insurance brand, GAINSCO Auto Insurance®, we concentrate our efforts on the non-standard personal automobile market, specializing in minimum-limits personal auto insurance. GAINSCO was established in 1978 as a Texas corporation and is based in Dallas, with a regional office in Miami. Our insurance operations are conducted through MGA Insurance Company Inc., a Texas corporation.

To supervise the daily activities of the Claims Adjusters within the assigned region in order to ensure quality service, high productivity and compliance with industry guidelines and regulations.

* Directly supervise 4-6 Bodily Injury Adjusters * Accomplish staff (Adjuster) job results by coaching, counseling, and disciplining employees * Provide daily and monthly reports * Conduct unit meetings * Review and Audit Claims * Maintain quality service by assuring prompt and accurate handling of claims * Address escalated complaints * Ensures all files are consistent and are in adherence to Company and State policies and procedures * Maintain relationships with vendors * Maintain positive team morale

* Bachelors Degree * Minimum 3 years bodily injury claims (Non-Attorney and/or Attorney Represented) adjusting experience in the auto insurance industry * Minimum 2 years in a claims leadership role * Full understanding of auto claims investigations and claims processing * Effective leadership skills a must * Excellent verbal and written communication skills * Excellent time management and organizational skills * Effective negotiating skills * Knowledge of Texas laws regulating the automobile insurance industry * Computer proficient: MS Office, MS Word, MS Excel, MS Outlook * Bilingual (English/Spanish) preferred * Establish Tenure preferred