Business Manager, Customer Analytics

Funding Circle is the world’s leading marketplace exclusively focused on small businesses — more than $2bn has been lent to 15,000 businesses in the UK, USA, Germany, Spain and the Netherlands. Today, businesses can borrow directly from a wide range of investors, including more than 47,000 people, the UK Government, local councils, a university and a number of financial organizations.

Funding Circle’s Customer Analytics team is looking for an enthusiastic, smart, & results-driven Business Manager to support the exponential growth of our business at at one of the most exciting times for our company.

Funding Circle Business Managers are quantitative analysts who can extract meaningful business insights from customer data, and leverage predictive models to create decision strategies that will optimize business performance. They support the Risk Management, Marketing, Capital Markets, Operations and Finance teams.

This is a strategic role that sits at the heart of value creation, utilizing leading edge analytics and turning data into long term competitive advantages.

• Creates and maintains automated Management Information reports to track business performance across business areas, including reporting to Institutional Investors
• Develops automated reporting infrastructure for key risk metrics to support internal Stakeholders & Investors
• Ensures data integrity of the underlying data, working closely with Data Engineering team
• Understands business needs and defines analytical frameworks to facilitate problem-solving
• Performs data mining to extract actionable insights to inform business strategy
• Recommends optimal business strategies based on historical performance, predictive analytics and scenario analysis

• Bachelor’s degree in Quantitative or Finance related field required
• 5-8 years of experience working with a Financial Services lending product
• Prior demonstrated experience in setting up and running reporting for a Management Information function
• Proficient with analytical tools like Excel VBA, QlikView, Tableau, R or SAS, Python
• Proven problem-solving skills using logical reasoning and analytical methods
• Excellent ability to translate complex problems into clear and simple stories
• Open minded, collaborative, great to interact with Identification with our Mission, “To build a better financial world”
• Alignment with our Core Values: Think Smart, Make It Happen, Be Open, Stand Together, Live The Adventure