IT Business Analyst

At Forever 21, style isn’t dictated…It’s inspired. Forever 21 is the leading fashion retailer of the latest trends and the season’s hottest styles at can’t-resist-prices. U.S. and international locations stay true to the fast-fashion destination’s iconic store aesthetic giving fashion fans all over the globe the unforgettable shopping experience that is the one and only Forever 21.

The Business Analyst is responsible for the translation of business needs into cost-efficient technical solutions by determining the requirements of small sized software development projects, and communicating clearly to all stakeholders, facilitators, and partners.

* Collaborate with external vendors, internal departments, and company leadership to design, develop, and implement operational information systems * Identify and create high-level solution designs, consisting of project specifications and requirements, project scope and objectives, and success metrics, based on an analysis/assessment of user needs * Evaluate existing information systems through gap analysis, developing viable alternative solutions and estimates by working closely with the IT Project team to align designs that enable the achievement of strategic business outcomes * Perform cost-benefits and return on investment (ROI) analyses for proposed systems to aid management in implementation decisions * Assess system and error trends to identify and resolve irregularities in the production environment and provide target support to prevent future incidents * Conduct User Acceptance Testing (UAT) for projects, implementation, system fixes and enhancements, etc. to ensure proper organizational adoption * Responsible for the Business Requirements Gathering process prior to the initiation of projects in order to define project deliverables and goals * Research industry trends and best practices in order to stay aware of technological changes in the IT field

* Must have a Bachelor’s Degree in Business Management with a specialization in Information Technology, Computer Science, Information Systems or a relevant discipline * Must have at least 2-3 years of experience as an IT Business Analyst or equivalent experience in applications development, preferably in the retail business * Must have a working knowledge of programming, applications development, and technical architecture * Must be technologically savvy, demonstrating the ability to easily adapt to new and unfamiliar technologies, software, and systems * Must have the ability to work under immense pressure in order to meet strict deadlines and goals * Must have a solid understanding of Enterprise Business Intelligence project & software * Must have excellent written and verbal communication skills, including the ability to work collaboratively with all level of employees *