Front End Sales Assistant
Food Lion
(Federalsburg, Maryland)Food Lion, based in Salisbury, N.C., since 1957, operates more than 1,100 grocery stores in 10 Southeastern and Mid-Atlantic states. Our company proudly employs more than 63,000 associates and serves approximately 10 million customers a week.
Assist the Customer Service Sales Manager and the Assistant Customer Service Sales Manager in maintaining Food Lion customer service standards according to the Front End Standard Practice Manual. Maximize sales by providing extraordinary customer service and minimize shrink through proper utilization of Standard Practices.
Responsible for providing direction and instruction to Sales Associates and Service Associates as delegated by the Customer Service Sales Manager. Maintain current knowledge of office procedures and policies relating to cash reports, register checkups, deposits, checks, Western Union, Money Orders, Coinstar, Self Checkouts (where applicable). Perform the Sales Associate and Service Associate duties as needed. Adhere to all company guidelines, policies and standard practices.
- Ability to read, write and perform basic math functions.
- Ability to meet production standards established by Food Lion.
- Ability to reach, bend, stoop, and lift up to 10 pounds.
- Ability to use the In-Store Computer.
- Ability to complete Computer Based Training (CBT) and Training Aid courses.
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