Senior Visual Designer

FiveStars is the easiest way for local businesses to deliver great customer experiences, in and out of store. Through unique rewards, personalized service, and intelligent automated messages, FiveStars helps every customer feel like a VIP. Founded in 2011 and based in San Francisco, our mission is to help businesses and communities thrive by turning every transaction into a relationship.

The Design Team at FiveStars is seeking a senior-level visual designer to join our team. You will help lead design innovation and process for our exciting, evolving product ecosystem!

* You will facilitate high-level strategic decisions through brainstorming and user research * You will collaborate cross-functionally to understand business requirements and develop solutions * You will design products from discovery and brainstorming through iterative development and delivery * You will advocate a user-centered approach in design perspective and practice across our product ecosystem * You will communicate the user experience throughout the design process by crafting compelling designs and concepts * You will rapidly iterate on design prototypes and working application * You will occasionally eat a piece of pizza or two or six

* Degree or certificate in design, psychology, or related field * 5+ years of experience in visual design * Portfolio of design work that demonstrates design thinking and team collaboration, including demonstrated expertise with cross-platform, cross-device, and cross-persona design problems * Demonstrated design leadership and communication abilities with cross-functional and multi-functional teams * Ability to develop creative approaches to solving complex user experience problems and to convey ideas in a tangible and effective format * Demonstrated ability to analyze and prioritize end users’ needs and desires, and to effectively transform this analysis into visual solutions