Lead Product Designer

FiveStars is the easiest way for local businesses to deliver great customer experiences, in and out of store. Through unique rewards, personalized service, and intelligent automated messages, FiveStars helps every customer feel like a VIP. Founded in 2011 and based in San Francisco, our mission is to help businesses and communities thrive by turning every transaction into a relationship.

We are looking for a lead product designer who is excited to lead the vision and execution of one of our design projects at FiveStars. As a designer coming on board, you’ll be joining and fostering a culture of making, testing and learning. You will be part of a highly collaborative, iterative, learning environment that is excited by crafting new and exciting solutions to business owners problems.

* You will facilitate high-level strategic decisions through brainstorming and user research * You will collaborate cross-functionally to understand business requirements and develop solutions * You will design products from discovery and brainstorming through iterative development and delivery * You will advocate a user-centered approach in design perspective and practice across our product ecosystem * You will communicate the user experience throughout the design process by crafting compelling designs and concepts * You will rapidly iterate on design prototypes and working application * You will occasionally eat a piece of pizza or two or six

* 2+ years leading design projects * Proven ability to partner with PMs, engineers, researchers and content strategists to lead the user experience of a product from conception until launch * High level thinking skills regarding product strategy and vision - not just thinking about how things should look but thinking about what we should be building * Have strong opinions but hold them loosely * Portfolio featuring examples of design across mobile, tablet and web products