DevOps Engineer


(San Ramon, California)
Full Time
Job Posting Details
About Five9
Five9 is the leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
Five9 is a leader in Cloud based Call Center solutions and one of the Bay Area’s fastest growing companies. To complement our rapid growth, we are actively looking for an experienced DevOps Engineer to join our Technical Operations team. This position is located at our headquarters in San Ramon, CA. We offer a very competitive base salary, full benefits package, and an attractive employee stock purchase plan. Five9 is a high-energy environment with lots of room for personal and professional growth.
* Build, manage and support global DEV & QA environments, including troubleshooting of incidents * Build the tools and systems that help Five9’s DEV, QA and Operations teams to deliver high-quality software in a very fast paced environment * Learn new technologies and design/implement new solutions to automate infrastructure buildout, deployments and monitoring * Proactively investigate new opportunities for automation * Create/maintain documentation of application environments (diagrams, procedures, etc.)
Ideal Candidate
* 4+ years of Linux/Unix System Administration experience preferably RHEL/CentOS * 3+ years of hands-on experience with Python/Ruby scripting required * Experience with Git, Jenkins and/or other CI/CD tool sets and frameworks * Strong experience with MySQL administration * Strong experience troubleshooting applications, systems and networking * Configuration management automation tool (preferably Puppet) experience desired * Experience with virtualization solutions such as VMWare * Experience with OpenStack and/or containers is a plus * Excellent problem solving and analytical skills * Great understanding of cloud, web & enterprise technologies * Capable of independently managing complex projects and preparing detailed build/test plans to implement new technologies/configurations * Excellent communication skills – both verbal and written * B.S. in Computer Science or equivalent experience
Compensation and Working Conditions
Benefits Benefits included


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