Business Development Executive

EY

(Miami, Florida)
Full Time
Job Posting Details
About EY
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
Summary
As Business Development Executive (BDE) - Account-centric Associate Director, you'll help grow revenue to meet EY's go-to-market strategy. To achieve this, you'll utilize the firm's cross-functional services to satisfy the needs of existing and potential clients. You'll focus on moderate-to-large global accounts, as well as smaller core accounts. Through rigorous account planning and management, and close liaison with the account team, you'll help build relationships across the client's organization to achieve high satisfaction levels
Responsibilities
* Drive the account management framework by creating and executing account strategy. This will involve collaborating with senior leaders, to grow relationships and revenue with new and existing clients * Encourage pursuit excellence, and manage the pipeline of prospects, by identifying opportunities, assigning appropriate resources and implementing a winning strategy * Working with the Client Service Partner, participate throughout the client and engagement life-cycle * Help assess the process for delivering service quality to clients * Conduct the following client-facing activities: Identify and pursue new business opportunities initiate, build and sustain client relationships participate in pricing strategy, including negotiating, to produce competitive bids. Serve as an escalation point for customer concerns if/when they arise. Identify appropriate resolutions to achieve client satisfaction and retention * Conduct the following internal activities: Help develop an account strategy and plan that makes the best use of firm resources. Meet customer expectations. Conduct account team meetings, and coach team members on how to best support the account. Own and manage the sales pipeline, to achieve revenue targets work with the business operations team(s) to oversee the development of proposals and touchpoint campaigns. Direct and lead account coordinators on their assigned accounts * Maintain focus on clients and their needs. Initiate, build and sustain productive client relationships to achieve quality service and high satisfaction * Identify and act on opportunities to build strategic relationships with partners, senior managers, Region leadership teams, practices and other areas, teams or departments, to help achieve business goals
Ideal Candidate
* Solid understanding of the marketplace/industry, competitive and account information * Ability to team with and influence technical partners, to formulate the best strategy to serve the client * Competent at following established procedures to monitor the progress of the business development process, and addressing any gaps. Able to handle disappointment and/or rejection while maintaining effectiveness * Familiarity with trends and issues that create opportunities to add value to the client's business * Skilled at creating a good first impression, commanding attention and respect. Able to project an air of confidence, and deal comfortably with customers and colleagues at the highest levels * Confident in using influencing skills and good communications to gain acceptance of a product, service, or idea from prospects and clients * Capable of working in a matrix structure, balancing the needs of the client with those of the firm. Able to identify appropriate product/service offerings to meet the client's needs. Ability to work independently and manage multiple priorities simultaneously * A minimum of 15 years business development experience, with a demonstrated track record of success, in the professional services and solutions arena * A proven record of selling complex service s and solutions at the “C” level of Fortune 500 companies. Team selling experience * Bachelor's degree; advanced degree preferable

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