Account Manager - Financial Services Organization

EY

(Washington, District of Columbia)
Full Time
Job Posting Details
About EY
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
Summary
As Business Development Account Manager, Assistant Director, you will manage business development activity for strategic priority accounts. You will work closely with partners and Business Development executives, to facilitate strategic, multi-disciplinary teams. Together you will also create an integrated, client-focused account team, through communications, frequent follow-up, meetings and reporting. In this role, you will often manage the work of others. Although you will receive general supervision, you will be expected to work independently.
Responsibilities
* Provide account management support for 4-5 priority accounts. This will involve passing on knowledge, charting account progress, and executing action items * Working with the Business Development Leader, co-lead account team meetings by setting and managing meeting agendas. Act as the central point-of-contact for the account team * Co-manage the sales pursuit process, working with the Business Development Leader. Manage part of the pursuits process to tight deadlines (e.g., account research, proposal writing, preparation of oral presentations) * Use client intelligence to identify areas of opportunity for account teams. Participate in client meetings, at the discretion of the account team. May establish protocols for assessing service quality (ASQ) for accounts. May serve as an interviewer * Collect relevant account research from knowledge resources, and distribute this to the account team. This information could cover the target/client, its industry and its competitors. It may include key financial information, press releases and relevant organizational thought leadership information. The research will be used to develop account management and/or pursuit strategy/proposals * Support client-facing meetings, pursuits and proposals, possibly using marketing collateral, research, business analysis and competitive intelligence * Help hire staff members, and manage their performance. May supervise and/or counsel subordinate account coordinators * Regularly act as project manager for large, global accounts, coordinating day-to-day activities * Gain an understanding of EY's account management and relationship tools and processes
Ideal Candidate
* A strong executive presence * Basic selling skills * Strong supervisory skills * Excellent written and verbal communication * Ability to coordinate multiple projects and initiatives concurrently * A minimum of 7-10 years' experience; previous sales and/or marketing experience desirable * Demonstrated project management experience * Bachelor's degree or equivalent experience

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