Medical Customer Service Rep.

Expert Global Solutions (EGS) is a global customer service organization, delivering leading outsourced solutions, for customer and financial care.

As a Medical Customer Service Representative, you’ll have the opportunity to help people every day on behalf of the best companies you already know and love. We’ll teach you the skills you’ll need to succeed and provide a path for you to do so. In fact, many of our site directors and operations managers began as agents answering calls themselves!

* 100% paid training * Performance bonuses * Competitive pay * Health & dental benefits * 401(k) with company match * Paid time off * A great team environment with supportive co-workers * You’ll work on behalf of some of the best-known companies in the world (like the top stores, retailers, shipping companies and banks) all from your hometown * You’ll feel empowered to do things the right way amid a culture of high personal and business integrity * There’s real opportunity to learn, grow and advance your career (we love promoting from within here) * We’re a strong, global company that truly cares about our local communities

* Has a High School diploma or General Educational Development (GED) certificate * Has a minimum of 1 year of customer service/call center experience (2 years preferred) * Has pharmacy or medical office background and/or experience with medical terminology (preferred) * Has good computer skills, including Microsoft Office * Possesses excellent communication skills * Cares about helping their customers * Can type 40 words per minute * Has the ability to multitask well * Can adapt to a flexible schedule * Can maintain the highest level of confidentiality * Bi-lingual (Spanish) a plus **Who we are** Expert Global Solutions (EGS) is a global customer service organization, serving the world’s leading companies and best-known brands. With more than 40,000 employees in locations around the world, our people deliver extraordinary service – via phone, email and chat, every day. Embracing a diverse workforce with a shared commitment to deliver outstanding customer service, EGS offers significant opportunity to build a rewarding career, in a dynamic and customer-oriented environment. **Work Environment** * Office environment. * Ability to lift and/or move 20 pounds with or