Solutions Manager

At Ericsson, we strive to connect everyone, wherever they may be. Because by being connected, people can take part in the emerging global collaboration that is the Networked Society -?? a society in which every person and every industry is empowered to reach their full potential.

As a Solutions Manager you will be responsible for delivery/presales of ITMS and ADM solutions with a focus on ADM. The Solutions Manager requires 10 years or more delivery/presales experience in the IT industry preferably from Telecom sector. Candidates must have skills to develop a rapport with new customers, and achieve sales targets. They are also required to grow and retain existing accounts by presenting new solutions and services to customers. Solutions Managers work with mid and senior level management and delivery teams. He/she may manage the activities of others responsible for developing business for the company. Strategic planning is a key part of this job description, since it is the Solutions Manager’s responsibility to develop the pipeline of new business coming in to the company. This requires a thorough knowledge of the market, the solutions/services the company can provide, and of the company’s competitors.

* Be a subject matter expert in ADM and IT Operations solutions, including Ericsson and third party partner products * Meet with sales teams and customers to understand requirements and quickly and thoroughly propose and architect solutions * Lead direct and indirect, cross-functional teams, seeking assistance within a large, complex organization on proposals, offer development, demos, proofs of concepts, strategy development, 3rd party solutions, etc. * Be a dynamic, inspirational, and positive evangelist and change agent within Ericsson and within Customer organizations * Read and respond to RFxs, develop solution architectures, customer offerings and presentation collateral, author white papers, marketing editorials, host solution webinars and participate and speak in industry events * Be accountable for specific customers, specific opportunities, and/or incepting, cultivating and closing new business opportunities contributing to top and bottom line growth towards the group's and Ericsson's business objectives * Support the development of a regional MS IT and ADM Growth Strategy. * Ensure high level participation in global re-use and knowledge sharing. * Provide Competence Center business needs/requirements to ensure optimization of delivery and accurate forecasting of resources and competence. * Drive up selling in ongoing projects. * Identify strengths and weaknesses of Ericsson's positioning vs. competition in any given situation through research, industry contacts, personal networks, etc. * Participate and represent Ericsson at industry forums such as the TM Forum, and engage in media and analyst interviews and social media marketing efforts internally and externally

* Problem Solving & Strategic Thinking * Customer, Market and Competitive Insight * Consultative Selling Skills * Negotiation & argumentation skills * TMF eTOM, ITIL, TOGAF, Level 1-4 business process understanding, data, computing, systems and network architectures * Experience working for or with large ADM and Operations companies within the telecom domain such as IBM, Accenture, Tech Mahindra, Cap Gemini, etc. * Knowledge and proficiency with Amdocs, Oracle, Netcracker, Telcordia, ConceptWave, IBM and/or HP solutions - ADM experience and proficiency in application architecture, rationalization, modernization and maintenance * IT Operations experience and proficiency in OSS, BSS, TV, Media and other 3PP solutions **Preferred Skills** * Commercial Understanding * Market Insight * Presentation & Communication Skills * Teamwork & Collaboration **Minimum Qualification and Experience Requirements** * Bachelor's degree in Business or Engineering; Master's degree preferred; plus 7 years + related experience (Telecom) * Strong people leadership skills. * Extensive experience in customer facing role. * Excellent communication and presentation skills. * Strong consultative selling * Experience from communications industry Additional Requirements * Frequent domestic travel to customer locations and some international travel is required