Relationship Manager

Equity Trust is the nation's leading provider of Self-Directed IRAs and 401ks, with over 130,000 clients in all 50 states and approximately $12 billion of retirement plan assets under administration.

Primary Job Responsibilities:

Manage and Maintain Daily Account Transactions

• Receive, review and forward external correspondence from the Account Designated Representative (ADR) to appropriate operational group for processing.
• External correspondence typically includes:
• Applications/Transfer forms
• Distribution paperwork
• New investment requests and supporting documentation; purchase confirmations, fair market value, sponsor statements
• When contacted about deficiencies, work with ADR to ensure that all deficiencies are re-submitted and cleared by operations and educate the advisor on processes to reduce future deficiencies.

Managing Institutional Advisor Interactions- Inbound/Outbound Calls

• Provides service/support to ADRs on the following:
• Products offered
• Establishing an account, making an investment
• Activities in process including investments, distributions and transfers
• Education on prohibited transactions, investment options, and conference/webinar offerings
• IRS Rules, Regulations, and Codes
• Basic account inquiries - including assets and balances

Secondary Job Responsibilities:

• Monthly business development calls to managed relationships
• Attend regular meetings with partner teams; build internal relationships
• Adheres to all Equity policies and procedures relative to attendance requirements, dress code, reporting expenses, and handling of company property

Qualifications

Essential Education/Training/Work Experience Requirements:

• Bachelor's Degree in Communications, Business, Finance or related field
• Prior sales or account management experience preferred
• Proactive person who is results driven
• Time management skills
• Excellent written/oral communication skills