Senior Business Analyst, ETRM RightAngle

Enbridge is a leader in the safe and reliable delivery of energy in North America and is proud to be recognized as one of the Global 100 Most Sustainable Corporations in the World. At Enbridge, we connect people to the energy they need to fuel their quality of life. Enbridge operates the world’s longest and most complex crude oil and liquids transportation system, with approximately 17,138 miles of crude pipeline across North America.

Work closely with users and developers to achieve the optimal usage of the ETRM system; work with accounting on month end close; perform advanced research on accounts payable, receivable and inventory; serve as the liaison between the business and IT to ensure that all requests and business expectations within the system are met; provide training to existing and new users as well as IT support staff; coordinate the testing of system changes and upgrades; provide expertise to marketers on correct system setup when deals are added or changed; develop new and support existing RightAngle processes, reports; monitor daily processes to ensure that they complete successfully; and set up pricing provisions. This position is a critical support function that will work with every group within the ETRM team and learn the oil and gas business process from end-to-end (Deal entry, Contract, Credit, Risk, Scheduling and Accounting).

- Provide expertise in the Right Angle ETRM product space - Investigate and resolve issues reported by system users - Communicate effectively with business users to identify needs and evaluate alternative business solutions - Provide monthly accounting close support; ensure that closes are completed on a timely manner - Partner with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues - Conduct reviews to ensure business requirements are met - Provide solutions for system design, implementation, and business process improvements - Perform gap analysis and identify process improvements through changes in practice, standardization or through IT automation - Gather requirements for new enhancements and custom reports; work with IT to develop functional specifications and work closely with the technical support or system vendor to get the requests and enhancements tested and implemented - Work with developer debugging and providing resolutions for issues - Troubleshoot custom reports and processes when issues arise - Identify and recommend training needs. Develop training materials and train users; Maintain library of system training materials and documentation - On call Support - Help users develop test plans, coordinate testing and conduct UATs with users for new requests, enhancements, patching and upgrades - Develop new and support existing RightAngle processes, reports and interfaces in SQL Server, .NET, C# and PowerBuilder environments within SolArc's RightAngle architecture - Monitor daily processes to ensure that they complete successfully - Administer user accounts and security permissions - Assist in data reference and report set up

- Bachelor's degree in Accounting, Computer Science, MIS, Finance or other related field - Minimum of 5 years of .NET coding experience in RightAngle is preferred - Seven years of applications development and support experience with five of those being dedicated to RightAngle - Proven experience in client/server and web development tools and technologies, including PowerBuilder, and MS SQL Server - Experience in object-oriented development, stored procedure development, triggers, indexes, and data modeling - Significant business analysis and configuration experience with RightAngle - Strong commodity exposure including crude oil and refined products - Understanding of Accounting and Trading roles - One to three years of oil and gas industry experience - Strong work experience with requirements, business processes, configuration, and support with OpenLink RightAngle - Good understanding of the business concepts and capabilities of the RightAngle package - Self-starter with strong client-facing skills, as well as excellent written and verbal communication skills - Proficient in Excel and Word - Salary and job level will be commensurate with qualifications and experience. - Share our core values of Integrity, Safety and Respect.