Head of Marketing

Ebates is a profitable, high growth e-commerce company based in San Francisco. We offer a casual but fast-paced environment where creativity and effective teamwork and collaboration are rewarded. We are changing the way people shop online, and we strive to provide the best possible customer experience - not to mention cash back on every purchase, with no strings attached.

The role requires overseeing, developing and implementing fact based, data, insight driven retention and advocacy strategies that optimize customer retention. This role will lead the vision, strategy and team responsible for marketing programs that support the goals of improving retention and advocacy.

* Build a central team of marketing, site and analytics experts to lead the development of the customer and customer experience * Cultivate an environment where associates respect and adhere to company standards of integrity and ethics * Develop and implements strategies to attract and maintain a highly skilled and engaged workforce * Develop and leverage internal and external partnerships and networks to maximize the achievement of business goals * Develop and manage budget in area of responsibility * Develop leaders and team members in countries and Global eCommerce (GEC) * benchmarking team and improve performance * Drive the development of each market's marketing capability * Lead the Global eCommerce (GEC) market shared services organization * Provide leadership and expertise * Provide overall direction for Marketing, Site and Analytics

* Bachelor's degree in Business or related field * MBA or advanced degree preferred * 8+ years experience in CRM and retention * Extensive industry experience in CRM/database marketing * Deep knowledge of Tableau, Omniture, Google Analytics, and/or other * analytical tools * Built and led teams and influenced broader cross-functional teams * Previous eCommerce industry experience strongly preferred