User Experience (UX) Architect

E*TRADE is an innovative financial services company offering a full suite of easy-to-use online brokerage, investing and related banking solutions, delivered at a competitive price. We empower individuals to take control of their financial futures by providing the products, tools and services they need to meet their near- and long-term investing goals.

The Experience Architect acts as a customer experience expert within ETRADE’s Product Experience group. This person will be responsible for crafting the user experience design for all of ETRADE’s web, mobile, and desktop applications. The EA will also assist the UX Manager in the development and maintenance of standard interaction guidelines. This role will interface frequently with product, service and technology managers, helping to discover/define/design highly functional user interfaces. The best candidates for the role will have the ability to work effectively across products, drive discussions, communicate ideas quickly, and work effectively with various business groups, design team members and technology departments. In addition, the position requires strong influencing skills, competitive research skills, an understanding of industry and web application design best practices, and a passion for creating simple, yet elegant data design. Undergraduate degree required in human factors, interactive design, usability, or related field graduate degree preferred. 2+ years ‘experience required in interactive design, usability engineering, or related field, with experience in designing for complex metadata-driven web applications.

* Create and maintain project approach/plan for E*TRADE’s Product Experience Group for relative projects you are supporting * Create information architecture conceptual models, UI design and documentation for complex, data-driven web applications * Translate business/customer needs into wireframes and interactive prototypes * Create and support global interaction design specifications * Contribute to the evolution of visual design guidelines * Contribute to product requirements definition and documentation * Drive UCD best practices into deliverables and development process * Work collaboratively with product teams in concept design and development.

* 2+ years UX design experience * Willing to take risks, able to iterate quickly * Excellent visualization skills with the ability to articulate concepts and ideas through low-and high-fidelity prototypes * Strong orientation toward conceptual modeling with the ability to innovate on process tools and conventions * Ability to work collaboratively within cross-functional teams * Excellent communication skills * Past information/interaction design experience in the financial services vertical desired * Product management, market research or business analysis experience a plus * Examples of UCD work products/deliverables are required for consideration. **Education, Certification, Training** * College or university degree required in HCI, human factors, art &design, or related field