Customer Service Representative - Client Services

Dunbar is a family owned and operated company that goes above and beyond for our customers and takes great pride in our business of safeguarding valuables. We are always looking for new members to join our team – dedicated individuals who are as passionate about security and cash management as we are.

Assist and support the Sales Department in the day to day execution of their duties by providing clerical & administrative support. Provide customer service to existing accounts.

* Perform customer service functions as assigned by Sales management. 2. Gather essential data required by the regional office and Headquarters as requested. 3. Assist in the preparation of daily, weekly and monthly reports. 4. Research data for customer inquiries, i.e. proposal information sheets; request for cancellation; change in service; rate request information; status of contract, etc. 5. Collect and maintain sales statistics necessary to implement programs. 6. General filing of correspondence, contracts, letters, etc. 7. Assist operations management as necessary. 8. Interact with Account Executives/Branch Managers/Customers throughout the region on a variety of sales issues. 9. Assist Account Executives with paper / electronic forms completion. 10. Perform conference call and webinar training on receipting procedures and technology requirements 11. Other duties as required.

* High school degree or equivalency. College courses preferred. 2. 2-4 years providing clerical & administrative support in a marketing and/or sales environment. 3. Computer skills required (Word, Excel, Access, etc). 4. Excellent interpersonal communication skills required (oral & written). Tact and discretion required.