E- Communications Coordinator

Duke University Press

(Durham, North Carolina)
Full Time
Job Posting Details
About Duke University Press
Disseminating knowledge—through the publication of printed books, periodicals, and electronic files—beyond the confines of the University's campus.
Summary
The E-Communications Coordinator will be responsible for wide array of tasks related to e- communications, managing the production and distribution of all email solicitation communications for eight schools, which is the faster growing communication channel with 1.5M emails last fiscal year, overseeing the social media channel, and performance analysis, all of which further the Annual Fund's goal to engage alumni/parents/students in providing philanthropic support for the university. This position will report to the Director of Communications and Operations in the Annual Fund.
Responsibilities
* The E-Communication Coordinator is responsible for executing electronic communications for the Annual Giving team including but not limited to solicitations, newsletters, stewardship, recruitment, and event follow- up efforts and for the e-communication solicitations for 8 schools. * Perform design/construction as needed for email initiatives * In collaboration with the Communication Team, assemble, schedule, and deliver Annual Fund's electronic communications. * Support and develop other digital messaging and services for the Annual Fund. * Collaborate with the other programs in the Annual Fund to deliver integrated e-communications (e-mail, landing pages, etc.) to target audiences * The E-Communication Coordinator maintains the Annual Giving website and social media identities, collaborating with staff within the Annual Fund and University Development Communications, to develop strategies to further engage constituents with the University, and, more specifically, Annual Giving. This position is responsible for maintaining visual designs and identities as well as static (text and images) and multimedia (audio and video) content, adhering to University standards in electronic communications. * Oversee the day-to-day content, maintenance, and updates on the Annual Fund website * Collaborate on the administration of social media campaigns developed by the department * Help develop and coordinate digital communications solutions to support internal communications goals * Assist with integration, distribution, and maintenance of digital media through new and existing third party channels (YouTube, Facebook, etc.) * Monitor external web properties for maintenance issues (YouTube, etc.) * Perform work on other digital projects as needed (social media integration, landing pages for e- communications, etc.) * The E-Communication Coordinator will be responsible for executing testing and tracking of the E- communication channels to determine best practices and strategies. * Create performance criteria and implement analytics across all Annual Fund's digital channels * Develop standard reporting materials for monitoring and analyzing performance * Monitor and report performance metrics on Annual Fund's e-communications and social media channels to internal and external staff
Ideal Candidate
Bachelor's degree or higher, with 4 or more years of relevant work experience Knowledge of e-communications creation, delivery and monitoring systems Work and/or educational background in analytics preferred Experience with website analytics practices and techniques, experience with software analytics packages a plus Understanding of multimedia distribution practices Intermediate knowledge of HTML and applicable design skills Knowledge of graphic design and digital production applications and workflows Ability to work both collaboratively and independently Ability to adhere to deadlines and juggle multiple priorities simultaneously Willingness and ability to keep pace with change Experience in development and distribution of content within social media platforms Ability and experience in working in a primarily MS Windows environment Strong verbal and written communication skills

Questions

Answered by on
This question has not been answered
Answered by on

There are no answered questions, sign up or login to ask a question

Want to see jobs that are matched to you?

DreamHire recommends you jobs that fit your
skills, experiences, career goals, and more.