Auditor

As a family-owned and operated hotel system, we have the unique opportunity to maintain a consistent vision, mission and set of values. All 5,000 team members work together to accomplish the same goal – to make sure each and every guest receives the very best service and value.

Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Perform all Front Desk related functions including but not limited to checking guests in / out, promoting sales related programs, maintaining guest records, cash handling, etc.

* Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information. * May also assist with set up of Breakfast. May include food preparation, set up, service and / or cleaning. * Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. * Responsible for guest safety and security during overnight hours.

**General Knowledge, Skill and Ability** * Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently. * Requires thorough knowledge of Drury Hotels policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift. **Mental and Physical Requirements** * Age: Must be at least 18 years of age. * Education: Requires knowledge, skill and mental development equivalent to completion of 4 years of high school. * Experience: Experience in working with the public in a service industry or in related activities is preferred. * Essential Functions: Requires ability to walk and stand during entire working period of 8 hours; requires ability to lift 10 - 15 pounds. **Working Relationships** * Reports to the General Manager, Assistant General Manager or Front Office Manager. * Maintains and promotes a positive and cooperative work relationship with all hotel departments.