Golf Technician

Dick's Sporting Goods, Inc. is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment, apparel and footwear in a specialty store environment. The Company owns and operates Golf Galaxy, LLC, a golf specialty retailer and eCommerce websites and catalog operations for both Dick's Sporting Goods and Golf Galaxy.

Duties:

• Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications through use of club fitting equipment.
• Provides product and service recommendations according to customer’s needs.
• Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.
• Manages golf service supply inventory by accurately tracking shop usage.
• Completes, organizes and stores all customers’ work orders.
• Provides a high level of customer service within the golf area by consistently implementing all aspects of the F.A.C.E. program.
• Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
• Consistently promotes Company programs including Warranty Sales, ScoreCard, Private Label Credit Card, etc.
• Maintains confidentiality of all Company information.
• Controls shrink by complying with all loss prevention standards and programs.
• Complies with all Company workplace safety programs.
• Maintains and participates in all recovery and cleanliness standards.

Skills:

• Ability to adjust priorities and manage time wisely in a fast-paced environment

• Ability to communicate in a clear, concise manner and listen attentively to others

Experience:

1-2 years of related experience preferred.