Customer Service Specialist

Dick's Sporting Goods

(Saginaw, Michigan)
Full Time Evenings Weekends
Job Posting Details
About Dick's Sporting Goods
Dick's Sporting Goods, Inc. is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment, apparel and footwear in a specialty store environment. The Company owns and operates Golf Galaxy, LLC, a golf specialty retailer and eCommerce websites and catalog operations for both Dick's Sporting Goods and Golf Galaxy.
Duties: ? * Provide register coverage and process all customer and associate transactions at the registers. ? * Perform all cash office functions and ensure that the front end is supplied with the necessary resources for register functions? * Serve as primary customer service provider at the front end and liaison between customers and management?. * Ensure customers receive outstanding service by adhering to and enforcing customer service programs?. * Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure
Ideal Candidate
Skills: * Candidates must be flexible in working a rotating schedule including evenings, weekends, and holidays * Ability to provide outstanding customer service * Ability to direct front end operations effectively * Knowledge of customer service standards and procedures * Knowledge of basic cash management procedures Experience: ? 1-2 years of Retail Cashier and/or Sales experience preferred


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