Hardlines Retail Assistant Store Manager

DICK’S Sporting Goods was founded in 1948 when an 18 year-old Dick Stack was working at an Army surplus store in Binghamton, New York. An avid fisherman, Dick was approached by the store owner to come up with a list of products needed to get into the fishing tackle business.

As a Hardlines Sales Manager, you will be responsible for achieving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results by supporting the Store Manager and overseeing the specific operational aspects of the Hardlines area(s) of the store. You will directly manage a team of associates assigned to the Hardlines Departments and have a dotted-line responsibility for managing associates in other areas of the store when serving as Manager on Duty.

• Develop schedules for the assigned department(s) and monitor payroll on a daily basis to ensure payroll plans are met
• Manage the sales performance of the assigned department(s) to meet sales and margin goals; plan and schedule associates to complete non-selling activities as needed
• Uphold DICK’S Sporting Goods standards for merchandise presentation
• Participate or lead the recruiting, interviewing, and hiring for hourly and salaried associates
• Lead consistent evaluation and development of in-store talent
• Issue appropriate counseling and disciplinary action to associates who fail to meet our performance standards
• Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures
• Other tasks/responsibilities as business needs dictate

• 3 years Retail Assistant Store Manager, Department Manager (Big Box preferred) or Retail Store Manager experience required
• World-class customer service skill and interpersonal/communication skills
• Strong problem-solving ability and analytical skills
• Good Attention to detail
• Proficiency in MS Office
• Flexible availability – including nights, weekend, and holidays
• Ability to meet Federal requirements for handling and processing firearm transactions