Director, Business Development and Key Account Management -Consumer Retail Sector

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 325,000 employees, we provide solutions for an almost infinite number of logistics needs.

The role executes DGF’s global and regional sector strategy on a country level (as aligned with global sector structure). This position manages relationships with our largest customers (as the customer point of contact on a country level); it wins, retains and develops Strategic Customers; and it plans and manages accounts.

* Manages relationship of a defined number of large and customers and prospects in a particular sector (serves as primary contact for the customer. * Seeks and prospects for new large customer targets to win new customers * Ensures that activities are aligned with global/regional sector strategy Delivers the regional and/or country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking * Works on regional customer initiatives and implements global customer business plan * Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)

* Typically requires BS/BA in related discipline and 8-11 years of experience in related field or MS/MA and generally 5-7 years of experience in related field. * 3-5 years logistics industry experience preferred * Good communication and presentation skills, ideally selling experience in competitive markets * High degree of self-confidence, initiative and commitment * PC literate, excellent organizational, communication incl. telephone and writing skills