Manager, Technology

Deloitte

(Parsippany Road)
Full Time Travel Required
Job Posting Details
About Deloitte
Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
Summary
Provide IT Consulting services to TMT industry clients. Manage the Salesforce.com application development function. Manage day to day interactions with executive clients and sponsors. Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Liaise with client to understand system requirements and existing business processes. Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; and provide leadership and support for delivery teams and staff in office.
Responsibilities
Define systems strategy; develop systems requirements; design, prototype, test, and define support procedures; and implement practical business solutions under multiple deadlines. Oversee team responsible for documenting sales, service, marketing and community clouds, chatter, and analytics requirements for Salesforce.com. Work to understand TMT industry business processes and lead team responsible for conducting conference room pilot sessions and performing impact and fit-gap analysis. Oversee the development of functional and technical design of Salesforce.com and Force.com platform, focusing on account, contact, opportunity, case and lead management, sales forecasting, global quoting, and reporting. Lead team in using Apex, Visualforce, and HTML to configure and customize Salesforce.com. Drive the customization of AppExchange tools, including Conga Composer and BigMachines integrated with Salesforce. Manage the use of Informatica, SAP XI, IBM Cast Iron, and Jboss to integrate Salesforce.com with backend ERP systems, including Oracle E-Business Suite and SAP. Oversee team responsible for leveraging HP Quality Center to create and manage user acceptance test cases.
Ideal Candidate
* Bachelor's degree or equivalent in Engineering (any), Computer Science, MIS or a related field. * Five years of experience providing IT consulting services to TMT industry clients on behalf of a global consulting company. * Must have five years of experience with: * Documenting sales, service, marketing and community clouds, chatter, and analytics requirements for Salesforce.com; * Conducting conference room pilot sessions and performing impact and fit-gap analysis; * Developing functional and technical design of Salesforce.com and Force.com platform, focusing on account, contact, opportunity, case and lead management, sales forecasting, global quoting, and reporting; * Using Apex, Visualforce, and HTML to configure and customize Salesforce.com; * Customizing AppExchange tools, including Conga Composer and BigMachines integrated with Salesforce; * Using Informatica, SAP XI, IBM Cast Iron and Jboss to integrate Salesforce.com with backend ERP systems, including Oracle E-Business Suite and SAP; and * Leveraging HP Quality Center to create and manage user acceptance test cases. * In the alternative, the employer will accept a Master's degree in a stated field plus three years of experience. * 80% travel required.

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