Suites Manager

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for over 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.

The Suites Manager will work closely with the Food and Beverage Manager to ensure effective food and beverage operations for all Suites.

* Oversees training, scheduling and supervising of all suites associates. * Monitors food and beverage orders, deliveries to suite holders, and daily sales reporting. * Prepares various operational reports, and keeps records pertaining to purchases, requisitions and liquor logs. * Monitors customer service, develops standards of service and follows through with customer complaints. * Assists with menu pricing strategies for optimum per capita and budgeted cost controls. Also assists with other building related operations, as directed, including non-game day catering events. * Develops and maintains positive client relationships.

* Minimum of 3 years management experience in the food service industry, preferably in the suites or catering operation. Prefer experience in sporting entertainment venue. * Experience in management, inventory and cost control, scheduling. * Must be familiar with Point of Sale System. * Excellent verbal communication and supervisory skills with the ability to analyze data and make decisions. * A 2-year degree with studies concentrated in Hospitality or Food Service management is preferred.