Senior Client Success Manager

Curalate is a leading marketing technology company that enables brands to sell online more effectively. The Curalate Discovery-Driven Commerce Platform is currently in use by over 800 of the world’s most loved brands including Urban Outfitters, Neiman Marcus, Sephora and J.Crew, and touches hundreds of millions of consumers, monthly. With Curalate, brands grow engagement and revenue, at scale, utilizing images and videos from a wide variety of sources, including User Generated Content (UGC).

* Train clients on our software, with a focus on tying our technology to their business objectives * Answer client questions in an insightful and informative way that helps marketers become smarter about our platform and excel at their jobs * Develop and nurture client relationships at the executive level, and strategize and advise clients on best practices to increase their marketing and social media footprint * Work with our Account Management team to identify key opportunities to renew business and strategize ways to upsell new products into your existing accounts

* You have a degree and a minimum of 6+ years of experience in a client-facing position in tech/digital media/startups/SaaS * You know how to command a room of senior leaders and high level executives - you’re confident, mature, charismatic, and polished * You are obsessed with social media, and keep abreast of trends within the industry and digital marketing sphere * You have razor-sharp precision when it comes to tracking and understanding details * You are “sales-minded," and enjoy navigating even the most complex organizations to find new opportunities to grow business within your accounts