Sales Consultant

Comcast

(Key Largo, Florida)
Full Time Evenings Weekends Travel Required
Job Posting Details
About Comcast
CMCSA is a type of publicly traded stocks of Comcast, a mass media and communications company that provides cable, entertainment, and communication products and services. It is a class A common stock traded in NASDAQ. CMCSA offers voting rights of .1323 votes per share.
Summary
Responsible for promoting and selling Comcast products and services to both new and existing customers while engaging with them in a retail store location. Communicate effectively with customers to inform them of the features, benefits, and use of all products and services. Educate and assist them on their purchase decision and offer the best possible technology solution to meet their needs. Explain and illustrate the advantages of their purchase decision and place an order on their behalf while they are inside the retail store. Demonstrate strong customer-focused service, both on and off the sales floor, and transform every customer interaction into a positive customer experience. Provide effective collaboration with other Comcast employee's and exhibit strong skills in the areas of relationship- building and sales presentation.
Responsibilities
* Provide strong understanding and enthusiasm around technology, especially around Comcast products and services. Maintain detailed sales product knowledge, including competitive information. * Provide superior customer service with all customer interactions. * Evaluate customers' potential product needs and make appropriate recommendations. * Utilize retention techniques to proactively retain existing customers from canceling service. * Meet or exceed sales quotas in an accountability-based culture. * Manage store inventory, process equipment transactions, and handle high volumes of cash and other payment activity with a focus of maximizing the customer experience. * Work in a fast paced, high-volume environment and, where applicable, cover multiple store locations throughout the operating area; may be asked to travel to other Customer Service Centers to offer additional support. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other duties and responsibilities as assigned.
Ideal Candidate
**Job Specification:** * High School Degree or Equivalent * Generally requires 1-3 years related experience **Additional Requirements:** * This is a full time retail sales job that offers base hourly rate plus uncapped commission * Required to work retail hours that include nights, weekends and holidays in a rotating schedule. * Work schedules are based upon needs of the business. * Required to work in multiple retail store locations (i.e. nearby retail stores other than your * home store) * Required to be able to lift minimum of 15 pounds and stand on their feet for the entire work shift. * Retail sales background is a plus but not required. * Bilingual preferred but not required.

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