Data Scientist

Clarabridge is the leader in Customer Experience Management. We help hundreds of the world’s most recognized brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business.

* You’ll be using proven algorithms and solutions where possible and conceive, design, develop, evaluate and maintain new creative intelligence solutions where needed, from prototyping to production, at scale. * You’ll be collaborating with software engineers to integrate your solutions into the rest of the software, from design to production.

* Natural language processing (sentiment analysis, NER, SyntaxNet, …) * Machine learning (both supervised and unsupervised, online and offline) * Automatic reply and dialogue systems (bots) * Big data * The curiosity and humbleness to second-guess yourself and learn. * The patience to take some time and talk with others and share knowledge. * The courage to take on big projects with loads of responsibility and ownership. * The experience to use proven technologies, math, and libraries to everyone’s benefit. * The pride to make the best product you possibly can. * The wisdom to leave the campground cleaner than you found it. **You are familiar with or interested in;** * Deep Learning techniques (TensorFlow, SyntaxNet); * Excellent understanding and proven skill in NLP and various machine learning techniques; * Flexible in choice of programming language. Competent in one or more of Java, Clojure, Python with a desire to learn more; * Knowledge of some of the main big data and NoSQL technologies, e.g. ElasticSearch; * PhD in computer science/artificial intelligence or equivalent experience preferred;