Systems Engineer

City of Hope, an innovative biomedical research, treatment and educational institution with over 4000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Responsible for the technical design, planning, implementation, configuration, maintenance and administration for organizational Linux and Solaris systems primarily. Determines monitoring and system performance standards and recommends enhancements and upgrades. Independently responsible for leading technical projects. Diagnose and troubleshoot Local Area Network hardware and software problems. Secondary requirements Windows NT, 2000, 2003 Servers, Exchange, Active Directory (AD) and SAN and NAS storage environments. Responsible for Virtualizing servers in VM ware and other virtual platforms within Linux/Unix systems. Responsible for ensuring the highest level of performance tuning.

• Experience in managing Linux and Solaris systems, 100+ nodes.
• Knows the shell well: including scripting, conditionals and meta characters.
• Knows the difference between shared objects and static library.
• Be able to explain technology in layman’s term.
• Responsible for the management of the SAN and NAS infrastructure. Recommends enhancements to the COH storage environment. Validates and maintains backup procedures.
• Provides recommendations to the Manager and Director, Technical Support Services as to necessary performance and productivity enhancements related to system use and services.
• Responsible for Storage Switch environment, preferable Brocade. Provisioning servers to brocade switches, NAS and or SAN storage.
• Provide technical assistance to vendors in identifying and troubleshooting server problems.
• Responsible for documenting organization’s server environment.
• Recommends appropriate tools for improved monitoring and administration of the Server, Exchange and AD environments.
• Keeps abreast of the latest technology and issues dealing with organizational server(s) and environment.
• Assist the project managers in the ITS department in whichever project(s) he/she needs assistance with, upon a directive from the server administration manager and/or the technical services director.
• Each system administrator will be on-call 24/7 on a scheduled and sometimes unscheduled basis. The primary system administrator (PSA) on-call will need to be ready to assist users, vendors and or ITS personnel whenever he/she is called or paged. The Primary on-call system administrator will perform the daily duties of the Primary System Administrator documented in the policies and procedures documentation

• Bachelor’s Degree in Computer Science or related field. Experience may substitute for minimum education requirements
• Five or more years of progressive experience in administrating Local Area Networks in a heterogeneous Multi-vendor networked environment that includes Exchange, Active Directory, Windows NT, 2000, and 2003 platforms. Experience working with SANs and NAS, preferably EMC and Netapps.
• Knowledge of TCP/IP, DHCP, WINS, DNS, Microsoft System
• Management Server, Net IQ, Compaq Insight Manager (CIM), EMC SAN.
• Strong written and verbal communication skills. Ability to interact with all levels of employees.
• Red Hat Certification

Storage Environment:

• Equalogic 6510
• IBM XIV
• IBM SVC
• IBM V7000
• IBM Flash System
• NeatApp FAS 8040
• Isilon NL 108

Preferred Skills:

• Linux\Unix cli.
• Bracade Switches, Netapps NAS, EMC SAN, VM Ware, Local Area Networks.
• Exchange and Active Directory 2003 system administration monitoring and directory management tools. Appropriate server backup software. Windows NT, 2000, 2003 server, Microsoft Word, Excel, Project, Visio