Sales Engineer

Circonus, Inc.

(Fulton, Maryland)
Full Time
Job Posting Details
About Circonus, Inc.
Circonus provides Big Data analytics and monitoring for Web-Scale IT. Developed specifically for the requirements of DevOps, the Circonus platform delivers alerts, graphs, dashboards and machine-learning intelligence that help to optimize not just your operations, but also your business.
Summary
Circonus is a software company that is changing the way the world monitors both IT infrastructure and businesses it powers. Our SaaS and on-premise solutions enable companies to navigate the torrent of telemetry data produced by technology enabled businesses, turn that data into information and leverage that it all to make better and faster decisions. Are you one of those rare technologists who have mastered the art of communication, consultation, and leadership? If so, we're looking for you: a leader who is smart, hardworking and an overachiever with a passion for technology solutions. As a Sales Engineer, you're a key player in the sales process, partnering with sales and development team members to interpret the technical integration of Circonus for C level executives. We take a consultative approach with new customers but understand that they know their business much better than we do. You'll also act as our customer liaison providing daily support while advocating the value proposition of Circonus’s ever growing analytics capabilities.
Responsibilities
- Understand, educate, and communicate Circonus’s integration into our customer’s complex infrastructure - Troubleshoot, articulate, and modify product constraints to meet client needs - Conduct training sessions to transfer deep technical skills to current customers and prospects, particularly as new functionality is released - Capture and share best-practice knowledge - Contribute to customer-facing publications and other written deliverables - Build deep relationships with senior technical individuals within customer accounts to enable them to be Circonus advocates
Ideal Candidate
- 5+ years design/implementation/consulting experience of distributed applications - Strong verbal and written communication skills - Prior experience in SAAS industry specifically performance monitoring products a plus - Working knowledge of development methodologies in one or more of the following languages: Java, PHP, Perl, Python, Ruby - Demonstrated ability with Chef, Puppet, VMware, Amazon AWS a plus - Experience working in Linux and Unix-like environments - Exemplary presentation and communication skills - Deep experience in one or more of the following areas: System Architecture, Systems Operations, Software Development, Database Architecture, IP Networking **ABOUT YOU** - You’re confident in your ability to articulate in-depth technologies - You understand the value in monitoring and analytics - You thoroughly understand large scale computing solutions and most likely were a systems engineer in a prior lifetime - You are a problem solver and aren’t afraid to challenge the norm - You have a sense of humor and are fun to work with

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