Senior Information Technology Application Analyst

Christiana Care is a major teaching hospital with two campuses and more than 250 Medical-Dental residents and fellows. Christiana Care is recognized as a regional center for excellence in cardiology, cancer and women’s health services. The system is home to Delaware’s only Level I trauma center, the only center of its kind between Philadelphia and Baltimore.

Christiana Care Health System is currently hiring an Application Analyst to support existing and new applications within the Centricity/Ambulatory/VNA Team. We are looking for a candidate that has skills on the application platform to include client and server side.

* Responsible for software implementations, upgrades, configuration and support of multiple Ambulatory/Clinical applications * Emphasis for this position will be on assisting with the management of the technical environments of Ambulatory/Clinical applications supporting our physician practices and home care agency * Responsible for troubleshooting technical issues within homecare and the Ambulatory practices and providing customer support for existing and new applications * Responsible for working directly with vendor and customer to log incidents and follow up with open issues * Engage directly with VNA mobile workforce on technical issues directly affecting the delivery of patient care * Participate in 24/7 on-call rotation with support team to support clinical and VNA EMR customers * Responsible for learning and supporting new clinical applications and business areas * Participate in RUSA (Reliability, Usability, Serviceability, and Availability) calls and follow downtime instructions for testing and communicating to team members and customers * Responsible for engaging in evaluation and testing of new technologies with emphasis on interoperability

**Education & Experience:** * Bachelor's degree in Engineering, Computer Science or Business Administration, or experience consistent with the Application/Senior Application Analyst job responsibilities * At least six years of experience planning and executing the technical installation or upgrade of new and existing enterprise software applications * At least four years of experience developing database queries (Oracle, MSSQL - including the ability to write complex queries using PL/SQL and/or T-SQL) * At least four years of experience working with clinical data developing metrics, dashboards and pivot tables is highly preferred * Experience working in a healthcare environment is preferred **Knowledge, Skill, and Ability Requirements:** * Solid understanding of systems architecture and the client-server model required * Working knowledge of Citrix is required * Experience with both Windows and Unix operating systems is preferred