Plant Operations Representative

The Australian government develops the Allied Materials Handling Standing Committee to provide efficient handling of defence supplies during World War II.

Position Purpose: Full responsibility and accountability for managing plant operations in a defined territory. Consult with third party providers on all pertinent operational issues critical to running daily operations including: safety, quality, receiving, inspecting, repairing inventory, shipping, and operational cost accountability. Partner with third party providers to create a Quality Management System (QMS) within their service center and identify and execute opportunities for continuous improvement.

**Major/Key Accountabilities:** * Full ownership for plant operations Key Performance Indicators (KPIs) within assigned Service Centers * Drive process improvement across all aspects of the Service Center * Coordinate daily cross-functional communications across the Supply Chain partners driving tactical efficiencies * Ensures proper receiving and shipping of CHEP equipment * Develop and foster a partnership with the Third Parties managing the plant facilities to ensure compliance to CHEP standards and SOP’s * Manage Operations contract compliance by third-party providers * Cooperatively identify and drive safety & savings initiatives within Service Centers * Ensure customer-centric focus on day to day operations to include, but not limited to, quality and on-time performance * Represent CHEP appropriately with the customers via multiple modes of communication * Ensures successful implementation and continuation of Quality Process Control Plan * Monitor and drive excellence in Safety and Sanitation * Confirm compliance with CHEP SOP’s to maintain ISO compliance * Ensures lumber and repair materials meet CHEP specifications * Ensures repair materials are used in accordance to CHEP guidelines * Manage inventory reporting and physical audit processes and ensure proper S&R usage * Track Service Center expenditures through purchase orders, accruals and payment (ensure proper / timely cost recognition) Authority/Decision Making Examples: • Will manage our Third Party provider relationships at each plant, to meet CHEP operational requirements • Will make recommendations to Third Party based on plant performance and needs • Will manage accessorial budget at each plant. (i.e. OT, special services, equipment purchases)

**Challenges** * 50% day travel required with flexibility for overnight travel and unexpected (i.e. travel to customer, assist colleagues). * Ability to work independently. * Ability to function successfully in both warehouse and corporate environments. **Experience** * 3-5 yrs. Operations experience * Strong influencing skills * Demonstrated ability to develop and foster relationships across all functions * Knowledge of and ability to execute within a LEAN Six Sigma environment * Self-starter: Ability to work independently in a remote location * Proven analytical and problem-solving skills * Understanding of basic accounting principles * Excellent verbal and written communication skills * Ability to quickly develop and execute a plan amongst ever changing priorities * Knowledge of Microsoft office programs including MS Excel, MS Word, MS Power Point or comparable programs **Skills and Knowledge** **Computer System/Skill Requirements:** * Microsoft office programs including Excel, Word, Power Point or comparable programs * Strong computer literacy * Ability to acquire working knowledge of CHEP specific systems (SAP, Seibel, BW) **Languages:** **Required** * English **Desirable** * Spanish **Critical Competencies for Performance:** * Motivating Others * Interpersonal Savvy * Learning on the Fly * Organizational Agility * Customer Focus * Listening * Integrity & Trust * Drive for Results * Functional/Technical Skills * Business Acumen * Dealing with Ambiguity