Operations Supervisor

CEVA Logistics makes business flow. As one of the world’s leading non-asset- based supply chain management companies, we design and implement industry-leading solutions in both freight management and contract logistics.

Operations Supervisors are the front line operating authority and are responsible for the day to day operations/activities in the warehouse. They provide supervision and direction to all operations and floor employees. They ensure that all operations schedules required by the customer are met 100% of the time.

* Responsible for day to day operations activities in the warehouse. * Meet customer requirements; ensure productivity levels are reached in an effective and efficient manner and maintaining quality performance objectives. * Provide supervision and direction to all operations and hourly employees. * Follow and enforce company policies and procedures. * Responsible for administrative activities, development/monitoring of KPI and implementing continuous improvement opportunities. * Provide on-site management and company representation to the customer. * Create and implement cost savings through LEAN initiatives. * Responsible for operational progress and customer/employee relations. * Responsible for staffing, training, and administering discipline. * Enforce Collective Bargaining Agreement where applicable. * Ensure safe and healthy workplace and address compliance issues, implement and maintain safety and compliance procedures. * Complete daily reporting of operational/quality requirements. * Other duties as required.

**Education & Experience** * High School Diploma or equivalent is required. * Bachelor’s Degree in Logistics/Transportation is preferred. * At least two (2) years supervisory experience is required. * Experience in Transportation/Logistics and union environment is preferred. **Specialist Knowledge & Skills** * Proficiency in Microsoft Office, internet, web-based and job specific software applications. **Interpersonal & Communication Skills** * Must be able to read, write and speak English fluently. * Ability to interact effectively with all levels of employees. **Other Essential Functions:** * Ability to train, motivate, coach and counsel others. * Must have very good interpersonal skills and the ability to interact with customers and employees. * Exceptional problem solving, conflict resolution, decision making, planning, and organizational skills are all required. * Balance team and individual responsibilities. * Organizational skills and the ability to prioritize in demanding environments with tight deadlines. **Working Conditions** * Work area can be hot and humid during summer season, cold during winter. * High volume of pedestrian and machine traffic. * Varying shift schedule for this position. * Working in a very fast paced, dynamic environment. * Multiple demands from employees, managers, and customers. * Frequent distractions and interruptions.