SENIOR LEAD PRODUCT MANAGER

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband,voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network.

The SR Lead Product Manager will lead in the areas of strategic product planning, software sprint planning, competitive analysis and thought leadership for our Robot Operations service. The Product Manager will have responsibility for defining customer requirements, maintaining a prioritized product backlog, helping organize Agile software sprints alongside Engineering, and acting as a product SME to the rest of the organization. The SR Lead Product Manager will lead cross-functional teams through ideation, business case development and formulation of product requirements, and overall lifecycle management support. The SR Lead Product Manager ensures the CenturyLink offerings stays current with customer needs, technology advancements, and competitive differentiation. The Product Manager will work closely with development teams from product initiation to delivery and product lifecycle management.

* Overall product line management responsibility for back-office automation services * Support prioritization of requirements across product services in support of key customer personas for the products * Research competitors’ products, assesses competitive advantages and determine what product features and functionality will be built or modified * Develop strategy that will take the product through entire lifecycle from concept, design, development to market launch. * Provide strategic leadership and tactical delivery on software sprints while collaborating with Engineering, support, operations, vendors, partners, and customers. * Develop technical collateral such as knowledge base articles, product sheets, white papers, and product announcements. * Educate and inform CenturyLink team about upcoming releases and roadmap * Independently resolve issues and assist team with overcoming obstacles * Demonstrate an entrepreneurial spirit and interest in creating new services * Intake feature requests and maintain a prioritized backlog * Organize features into user stories fit for estimation during sprint planning * Provide requirements for user stories and act as voice of the customer during software development * Build prototype solutions to incubate technologies or demonstrate potential features * Support software releases by writing knowledge base articles, blog posts, and whitepapers * Serve as single point of contact for the product offering/strategy/roadmap and interface with all Sales, Marketing, Analyst, and Customer stakeholders. * Understands and stay current with industry trends, open source technologies, and cloud computing models * Engage the community through social media, blog posts, and conferences * High level of energy as well as strong communication, interpersonal and negotiation skills.

* BS/BA or equivalent required; MS a plus. * 3+ years of related product management or software development/architecture experience. * Up to 15% of travel. * Proven track record of consistently achieving product management success. * Excellent communication skills to include: verbal, written and presentation. * Entrepreneurial drive. * Energy, integrity, and strong work ethic.