* Oversees all site Boiler/ Chiller/Waste Water plant operations, as well as all Environmental and safety permitting, licensing tasks, to ensure optimal function, aesthetics and condition at primary site and additional satellite sites, as required.
- Directs all maintenance, support and outsourced staff functions associated with the proper operation of the Boiler/ Chiller/Waste Water plants
- Oversees the maintenance of all systems, equipment and assets in a well-maintained and reliable condition to ensure operational uptime and customer satisfaction
- Directs the timely completion of all work order PMs, CMs and upgrades to all critical systems, ancillary systems, equipment and assets associated with Boiler/ Chiller/Waste Water Operations
- Directs and guides investigation of maintenance and repair issues, Operational-related health and safety hazards, and approves appropriate courses of action to remedy findings
- Guides facilities vendor service contracts including coordinating the RFQ/RFP process, pricing and services negotiation, and scope of work
- Oversees 24/7 response to critical equipment and utilities alarms
- Oversees the strategic development and implementation of a maintenance program based on equipment failure rates, lead time of critical spares and life cycle analysis.
- Develops manages and tracks required training for all employees adhering to State and local requirements
- Assures all calibration requirements are identified, monitored set up in the CMMS system and completed in a timely fashion
- Manages all local/state/federal permits, licenses, certificates required to operate Boiler/ Chiller/Waste Water based equipment
* Effectively leads, manages and develops staff.
- Oversees direct full time and contract staff on day to day assignment of work.
- Leads, coaches and develops internal staff to enhance their growth potential. Provides clear direction and priorities; clarifies roles and responsibilities; accurately assesses strengths and development needs of staff; gives timely, specific feedback and helpful coaching; provides challenging opportunities for development
- Manages, all employee performance / development goals; completes required employee assessments and provides corrective feedback when necessary
- Reviews and approves all time sheets for hourly staff
- Develops Business Continuity Plans in relation to utilities and facilities
- Develops Capital project in relation to utilities and facilities
* Initiates, manages and leads cross-functional/cross-site projects of medium to large scope and complexity.
- Supports research programs by constructing, altering, modifying or maintaining facilities systems to serve site requirements
- Guides and approves the implementation of major changes to critical / ancillary systems, processes, and maintenance schedules in order to improve reliability, and optimize labor utilization, cost savings and safety enhancements as well as reduce carbon footprint
- Provides strategic direction and guidance as Utility site representative during interactions with all cross functional groups, as required
- Interfaces with Corporate Services, EHS and IT in support of projects and cross functional initiatives.
* Monitors business process and administrative task oversight for contract and budgetary management, procurement system, and documentation.
- Drives and ensures Utility operating budget within target goals and drives the forecasting of project, capital and expense budgets.
- Oversees contract management including scope of work, cost assessment, and documentation.
- Consults with Legal and Strategic Sourcing to ensure corporate and vendor contract terms are met
- Monitors the completion of documentation associated with preventive, corrective and service work orders to ensure asset history and department metrics are maintained
- Oversees monthly metric reports and monitors and evaluates department operational targets. Endorses action plans as required
- Oversees the computerized maintenance management system (CMMS) including endorsing system improvements to support ongoing site requirements.
- Oversees the development and revision of required PM procedures, work instructions, best practices and guidance documents
* Promotes and provides excellent customer service and support.
- Monitors prompt response to work orders and service requests while maintaining a high level of customer satisfaction.
- Provides strategic technical support and guidance on Utility-related issues and advises senior management on courses of action, as required. Interfaces with customers to ensure all expectations are being met
- Oversees site notices and information
- Maintains a positive relationship with all the members of the Facilities/Utilities department and our site customers while promoting a positive team environment.
Promotes and maintains compliance with corporate, safety, security and regulatory policies.
- Ensures compliance with all state, local and company policies, rules and regulations relating to safety, security and environmental protection.
- Champions adherence to and improvement of all safety procedures and hazard communication
- Oversees Utilites files including drawings, permits, certificates and maintenance records to ensure compliance.
- Ensures compliance with corporate and site security access and control policies
- Provides oversight with all training requirements to ensure compliance including review and approval of staff training curriculums