HCM Account Executive

CBIZ enables you to dedicate your time to critical business matters by providing custom solutions that help you manage your finances and employees.

HCM Account Executive is an integral part of the CBIZ team, responsible for supporting new and existing clients who use the CBIZ HCM Technology Platform. As a CBIZ HCM Account Executive, you will work with the client and our internal CBIZ team members to manage the implementation of the HCM solution and applicable modules to the specifications set forth by the client.

• BNA (business needs analysis)
• BPR (business process review)
• GAP analysis - identifying essential customizations and work-arounds.
• Gather and rework client data for input into the system.
• Manage the resources of the project team and assign applicable work.
• Minimize the risk of going off schedule.
• Communicate the status of the project to stakeholders
• Functional definition for customized reports.
• Setup and test system, making any changes necessary for customizations and reporting.
• Utilize application tools in the development of electronic interfaces to third party vendors (i.e. insurance carriers, etc.).
• Demonstrate system to client, address client-specific questions during such time.
• Responsible for an on-time delivery of a working system to meet the client's requirements.
• Hand-off client to ongoing support after the system has gone live.

• Bachelor’s degree preferred
• 3-5 years experience managing multiple clients of increasing complexity
• Must have and/or be willing to obtain and preserve required licenses
• Technical knowledge relative to industry and incorporating contract provisions, renewal and claims processing, plan knowledge and carrier funding
• Working knowledge of state and federal benefits legislation
• Proficient use of applicable technology
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Must be able to travel based on client and business needs