Salesforce Technical Architect

We always knew there had to be a better way to buy used cars. One that would make the process easy and fun. So we created CarMax, and we've been changing the way America buys cars since we opened our first store in Richmond, Virginia in 1993.

As part of the CRM Train, CarMax is looking for a Salesforce Technical Architect to play a critical role in leading the strategy, definition, and realization of architecture and design within the CarMax organization. The successful candidate must be a thought leader in SaaS-based CRM platforms and have a solid track record of execution and delivering results. The position is responsible for the overall technical design and build of the custom elements of a delivery team.

* Serve as a thought leader in establishing in-house development talent within the CRM space at CarMax * Create and maintain technology strategy and roadmaps for various business areas * Manage the technical aspects of development teams to deliver full lifecycle SFDC implementations * Drive architecture and design technology solutions for solving business problems, while authoring technical specifications and detailed design documents * Lead and mentor a team of developers, directing all development/testing activities on CRM projects to ensure high quality technical implementations

* 5 -7 years of experience implementing CRM solutions with Salesforce and Service Cloud * Experience implementing Salesforce.com in a large-scale, enterprise environment * 10+ years of overall development and architecture experience * Solid understanding of IT systems including system design, Object Oriented Design, databases and programming concepts specifically HTML, browsers, Javascript, Web Services and AJAX. * Integration experience within the Salesforce space (REST, SOAP, ESB) * Salesforce DEV 401 Certification * Proven track record of developing an organization and achieving results through others * Strong oral/written communication, presentation, and organizational skills * Strong interpersonal and communication skills for driving strategic initiatives through large and diverse organizations. Excellent customer service skills. * Ability to work within multiple work streams at one time **Preferred Qualifications:** * Salesforce DEV 501 and / or 502 Certification * External website experience including content management systems, search, e-Commerce and related technologies.