Interaction Designer

We always knew there had to be a better way to buy used cars. One that would make the process easy and fun. So we created CarMax, and we've been changing the way America buys cars since we opened our first store in Richmond, Virginia in 1993.

The Interaction Designer partners with Product Managers, Visual Designers and Developers in providing best in class user experiences for CarMax's web properties. He/she will drive collaboration, develop solutions and make recommendations based on user research and industry best practices to translate business strategies into world class online experiences that are grounded in consumer truths. In partnership with Product, Strategy and IT, the Interaction Designer will be progressive, efficient and highly engaged; providing creative methods of interpreting customer perspectives.

- Create intuitive and elegant interaction design solutions that solve consumer problems and meet business needs * Communicate solutions to stakeholders in a manner that simplifies complexity and generates excitement * In partnership with Strategy and Product teams, seek to understand consumer needs, opportunities and pain points to continually inform an iterative design and discovery process * Collect and synthesize qualitative and quantitative research to inform and validate design decisions * Create visual artifacts to articulate, inform and validate ideas (prototypes, wireframes, sketches, journey maps, personas, etc.) * Stay current on all the tools, principles and practices in user-centered design and development, and engage in continuous improvement * Actively and productively participate in meetings and brainstorming sessions * Effectively communicate and collaborate with visual designers and developers through the implementation phase to realize design vision

- Passion for technology and design, and the drive to stay on top of industry trends and best practices * Persuasive communicator - able to explain complex or intangible concepts to stakeholders at all levels * Good listener - weighs input from multiple perspectives when forming opinions and recommendations * Collaborative and team oriented work approach * Solid understanding of user-centered design processes and ability to balance customer needs with business goals in developing solutions * Experience with brainstorming and product discovery sessions and getting consensus among a diverse group of stakeholders * Experience leveraging user research * Strong Interaction Design principles and deliverables, including rapid prototyping, site maps, information architecture, user personas, wireframes, flows, etc. * Ability to convert ideas quickly into design artifacts * Strong design aesthetic * Strong critical thinking and analysis skills * Able to mentor others in Interaction Design methodologies and best practices * Experience designing solutions for web, mobile, and tablet applications * Experience with Agile development processes * Responsive/adaptive design experience a plus * E-commerce experience a plus EDUCATION and/or EXPERIENCE: * 1-3 years experience within the field of user experience and interaction design/development * BA/BS degree * Portfolio or work samples showcasing Interaction Design prowess, creativity, and depth of thought