Collections Supervisor

At CarGurus, we are all about making the online car shopping experience more transparent. We give you the data and information you need to make smart, empowered car shopping decisions.

This position will be a hybrid role of both daily Collection tasks and process improvement project work.

* Assessing best practices and areas for increased efficiencies and leading the implementation of those at CarGurus * Reaching out to customers to collect payment for overdue bills * Acts as the liaison between sales/customer relation teams and the customers to manage overdue accounts * Process and post customer payments to open invoices * Constantly monitoring the accounts receivable aging for accuracy and completeness to optimize days’ sales outstanding * Working with varying levels of personnel within internal and customer organizations to resolve any collection issues in a timely and professional manner * Ensuring compliance with internal controls in accordance with policy

* College degree (Accounting or Finance preferred) or equivalent experience * 3+ years’ experience within the Collections function * Experience and competence in using integrated software (SalesForce and Zuora) * Competent Microsoft Office user (PowerPoint, Word, Excel, Outlook, OneNote) * Quick learner and self-starter who has the ability to work independently or within a team environment * Ability to work in a fast paced environment with strong organizational skills * Accustomed to working with deadlines and performance metrics * Excellent verbal and written communication skills * Detail oriented and the ability to maintain a high level of accuracy